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goon
Henchman
Joined: Wed Feb 22, 2006 9:55 pm
Posts: 42
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 Site Problem Is anyone else having problems logging into the members area? I keep getting ERROR every time I try.
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Goon
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| Sat Sep 27, 2008 3:47 pm |
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Doctor Robo
Forum Moderator
Joined: Fri Aug 12, 2005 11:35 pm
Posts: 1289
Location: Metrobay
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Re: Site Problem
Due to an increase in membership and the resuulting site traffic, HIPcomix has purchased a new server to facilitate faster downloads of the pages. The technical team will be working on moving the galleries from one server to another this weekend, so there will be some slowdowns while that is taking place. It is hoped that the new servers will be up and running by early next week.
We apologize for any inconvenience this may cause, and thank you in advance for your patience.
- Doc
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| Sat Sep 27, 2008 4:34 pm |
 
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Ramcorman
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Re: Site Problem *Sigh* Sign up for the trial, log on, the whole site's down... my trial will probably be over be over by the time the site is back up.
Refund, please?
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| Sat Sep 27, 2008 6:16 pm |
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Doctor Robo
Forum Moderator
Joined: Fri Aug 12, 2005 11:35 pm
Posts: 1289
Location: Metrobay
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Re: Site Problem
Sit tight, Ramcorman. We'll take care of you as soon as the upgrades are complete.
- Doc
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| Sat Sep 27, 2008 11:46 pm |
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Max Hass
Site Administrator
Joined: Sat Aug 06, 2005 2:24 pm
Posts: 1092
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The move is not going as smoothly as was hoped.
Give our crack team some time to deal with the issues involved with server migration. It could take a bit of effort.
Thank you for your patience and understanding. We'll be all that much better off for the down time this weekend,
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| Sun Sep 28, 2008 12:53 am |
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unclejo
Forum Rookie
Joined: Sun Sep 28, 2008 2:30 am
Posts: 1
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In exactly the same boat as goon. Intermittent downtime does not, in my book, equate to not being able to log in at all.
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| Mon Sep 29, 2008 8:52 am |
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Max Hass
Site Administrator
Joined: Sat Aug 06, 2005 2:24 pm
Posts: 1092
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For now, only the web administration folks have access to the pay area content. The backup of the site was corrupt beyond salvage. The content is intact, but everything else is gone.
This will require a great deal of patience. People are sweating over this problem as I write this.
We will get the site back up. But keep in mind the thousands of images that all our artists have produced will require some effort and time to rehost from scratch.
Those of you with introductory accounts should inform the management about your status. I'm very certain you will be compensated for the downtime, no questions asked.
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| Mon Sep 29, 2008 9:58 am |
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Jpeger
Site Administrator
Joined: Mon Jul 25, 2005 10:06 am
Posts: 741
Location: HIPcomix Offices
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You will have tha ability to re-do your trial with this information
Login: newtrial
Pass : newtrial
Sorry for any problems.
Jp.
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| Mon Sep 29, 2008 6:00 pm |
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pelusa1ca
Arch-Criminal
Joined: Wed Feb 15, 2006 3:41 pm
Posts: 130
Location: Lurking
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OK Jpeger,
I sent you the email at the admin address about my access getting nuked with the server upgrade. Then I sent a PM, then one to Doc. Still no access since the 27th of Sep from the server change/rollback. 
P
Edit: Now I am back in thanks to Jpeger and Doc Robo. 
P
_________________
Small time villian working my way up the ranks of Metrobay's crime organizations...
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| Fri Oct 17, 2008 2:30 pm |
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I agree with Pelusa1ca.